Policy

Privacy

Privacy Policy | My Homes Gutter Expert

Last Updated: October 2025

At My Homes Gutter Expert, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for our services.

1. Information We Collect

We may collect the following types of information:

Personal details – such as your name, phone number, email address, and physical address when you request a quote or contact us.
Website usage data – including your IP address, browser type, pages visited, and time spent on our website.
Communication details – such as inquiries, service requests, and feedback provided via our contact forms or email.

We collect this data to improve our services and respond effectively to your requests.

2. How We Use Your Information

Your information helps us:

Respond to your service inquiries and provide accurate quotations.
Schedule and manage gutter repair, cleaning, and installation services.
Improve website performance and user experience.
Send service updates, special offers, or maintenance reminders (only if you have opted in).

We will never sell, rent, or trade your personal information to any third party.

3. Data Protection and Security

We use secure hosting and encrypted communication channels to protect your data.
All personal details shared with My Homes Gutter Expert are stored safely and accessed only by authorized team members for legitimate business purposes.

However, please note that no online transmission is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

4. Sharing Your Information

We may share your data only when:

It’s necessary to complete a service request (e.g., working with subcontractors).
Required by law or government authorities.
To protect our legal rights and prevent fraud.

All third-party partners are required to maintain confidentiality and data security standards.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance browsing experience and analyze traffic.
Cookies help us understand how visitors use our site so we can improve functionality and content.

You can choose to disable cookies in your browser settings, but this may limit certain website features.

6. Your Rights

You have the right to:

Request a copy of the personal data we hold about you.
Request correction or deletion of your information.
Opt out of marketing communications at any time.

To exercise your rights, please contact us at info@gutterexpert.co.nz.

7. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal data.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements.
All updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📍 My Homes Gutter Expert
41 Kervil Avenue, Auckland, New Zealand
📞 022 047 5056
📧 info@gutterexpert.co.nz